ZORVAYA LTD
AI · ML · Luton, UK
About Services Work ProductContact
Start a Project
About Services Work ProductContact

zorvaya.wiki · Luton, UK

Application Legal Document

Lobby Duty Manager
Privacy Policy

Last updated: 29 July 2026  ·  ZORVAYA LTD  ·  iOS Application

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. We collect, use and disclose your information as described in this Privacy Policy and, where required by applicable law, only where we have a valid legal basis to do so, including your consent where consent is required.


1. Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have meanings defined under the following conditions. The definitions have the same meaning whether they appear in singular or plural.

Definitions

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Lobby Duty Manager, the software program provided by the Company.
  • Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to ZORVAYA LTD, 205A Dunstable Road, Luton, LU1 1DD, United Kingdom.
  • Country/State refers to the United Kingdom.
  • Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
  • Personal Data / Personal Information means information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third parties used to facilitate, provide, support or analyse the Service.
  • Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
  • User means any individual who accesses or uses the Service.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which that individual is using the Service, as applicable.

2. Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include an email address.

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as your Device's Internet Protocol address, browser type and version, pages of the Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect information including the type of device, device identifiers, IP address, mobile operating system, mobile browser type and other diagnostic data. We may also collect information that your browser sends whenever you visit or access the Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring its usage.
  • To manage your Account and registration, where applicable.
  • For performance of a contract relating to products, items or services purchased through the Service.
  • To contact you by email, telephone, SMS, push notification or equivalent electronic communication regarding updates, security or Service-related information where necessary or reasonable.
  • To provide news, special offers and information about similar goods, services and events where permitted by applicable law and, where required, with your consent. You may opt out or withdraw consent at any time.
  • To manage your requests.
  • For business transfers, such as a merger, sale, restructuring, reorganisation, dissolution or similar transaction involving Company assets.
  • For other purposes including data analysis, usage trends, promotional effectiveness, and evaluating and improving the Service, products, services, marketing and user experience.

We may share your Personal Data with Service Providers, in connection with business transfers, with Affiliates, with business partners, with other users where public areas exist, or for other purposes with your consent.


3. Retention of Your Personal Data

The Company retains Personal Data only for as long as necessary for the purposes described in this Privacy Policy, including compliance with legal obligations, dispute resolution and enforcement of agreements and policies.

Where possible, we apply shorter retention periods or reduce identifiability through deletion, aggregation or anonymisation. Unless otherwise stated, the periods below are maximum periods and data may be deleted or anonymised sooner when no longer required.

  • User Accounts: for the duration of the Account relationship plus up to 24 months after closure.
  • Support tickets and correspondence: up to 24 months from ticket closure.
  • Chat transcripts: up to 24 months for quality assurance and staff training purposes.
  • Application usage statistics: up to 24 months.
  • Server logs, including IP addresses and access times: up to 24 months for security monitoring and troubleshooting.

Data may be retained for longer where required by law, necessary for legal claims, requested by you, or temporarily present in backup systems subject to routine deletion. When retention periods expire, data is securely deleted or anonymised; residual encrypted backup copies may remain for a limited period in accordance with backup schedules.


4. Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices and other locations where parties involved in processing are located. This can involve transfers to jurisdictions with different data protection laws.

Where required by applicable law, we will apply appropriate safeguards and, where relevant, supplementary measures. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.


5. Delete Your Personal Data

You have the right to delete, or request assistance in deleting, Personal Data that we have collected about you. Where available, the Service may provide tools to delete certain information directly.

If you have an Account, you may be able to update, amend or delete information through account settings. You may also contact us to request access to, correction of, or deletion of Personal Data you have provided. We may retain certain information where a legal obligation or other lawful basis requires it.


6. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before transferred Personal Data becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the Company may disclose Personal Data where required by law or in response to valid requests from public authorities such as a court or government agency.

Other Legal Requirements

The Company may disclose Personal Data in the good-faith belief that doing so is necessary to comply with a legal obligation, protect the rights or property of the Company, prevent or investigate possible wrongdoing, protect the safety of users or the public, or protect against legal liability.


7. Security of Your Personal Data

The security of your Personal Data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect Personal Data, we cannot guarantee absolute security.


8. Children's and Minors' Privacy

The Service is not directed to, and we do not knowingly collect Personal Information from, anyone under the age of 16.

If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under 16, we will take steps to remove it from our servers as soon as reasonably possible.

Some jurisdictions set a higher age for valid consent. Where we rely on consent and applicable law sets an age above 16, parental or guardian consent may be required before collection and use of Personal Information.


9. Links to Other Websites

The Service may contain links to third-party websites that are not operated by us. If you follow a third-party link, you will be directed to that party's site. We recommend reviewing the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of third-party sites or services.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and the “Last updated” date will be revised. Where appropriate, we may also provide notice by email or through a prominent notice within the Service before a change becomes effective.

You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.


11. Contact Us

If you have any questions about this Privacy Policy, you can contact ZORVAYA LTD:

  • Email: ShahzadHussain@zorvaya.wiki
  • Address: 205A Dunstable Road, Luton, LU1 1DD, United Kingdom

Reference: This page integrates the privacy policy provided for Lobby Duty Manager. The source version was last updated on 29 July 2026.

ZORVAYA LTD

AI application development and machine learning engineering practice based in Luton, United Kingdom.

ShahzadHussain@zorvaya.wiki +44 8755 3355 205a Dunstable Road, Luton, LU1 1DD

Navigation

  • About
  • Services
  • Work
  • Product
  • Contact

Legal

  • Website Privacy
  • App Privacy
  • Cookie Policy
  • Terms of Service
  • Terms & Conditions

Contact

  • Work Order Desk
© 2026 ZORVAYA LTD — Registered in England and Wales — zorvaya.wiki
Privacy · Cookies · Terms · T&C